Contact · one room on Brighton 7th

zipper & thread

Answered from one room at 3130 Brighton 7th, Brooklyn — Monday to Thursday 11am–7pm, Friday to 2pm. Every scope gets one number per language within 2 business days.

The fastest route to a quote is an email with your string export attached and the languages named. The second fastest is the form further down, which asks the same three questions in a different order.

Channels, by what you have open

pick the channel that matches the file on your desktop

If the export exists, email it. If it doesn’t exist yet, call. If it is 1:55pm on a Friday, the form will be read Monday at 11am, and so will the email.

  1. Best for

    Quotes. Attach en.json (or .strings, .xliff, a Zendesk export) and name the languages. That is the whole intake.

    Answered

    Within 2 business days, with one number per language in the reply.

    Email the export
  2. Best for

    The “is this even a fit” question, before anyone has run an export. Also: which Spanish.

    Answered

    Mon–Thu 11am–7pm, Fri to 2pm. After that, voicemail, returned the next open day.

    Call the studio
  3. 03

    the scope form

    Further down this page

    Best for

    When the scope is clear but the file is still behind someone else’s approval.

    Answered

    Same 2 business days. Same single number per language.

    Go to the form
  4. 04

    your tms

    Lokalise · Crowdin · Phrase · Transifex

    Best for

    Projects already priced and approved. Invite newbusiness@zipperthread.com as a translator seat.

    Answered

    Invites accepted during studio hours, usually the same afternoon.

    Tell us it’s sent
  5. 05

    the room itself

    3130 Brighton 7th, Brooklyn, NY 11235

    Best for

    A glossary review across a table, with a printed copy and one pen per opinion.

    Answered

    By appointment, Monday to Thursday. Ask by email with a day and a time.

    How to get here

The form, and what it turns into

the scope, in the order we price it

Languages first, because that sets the number of figures. Package second, because that sets the figure. Everything else goes in the box at the bottom.

send us the scope

Product name, target languages, rough word count. If you don’t know the word count, say which screens; we’ll count.

Languages · one Spanish per project

Japanese adds 22% to any package. Prices on the menu are per language; the reply is the real figure for your file.

A sample reply, two business days later

From
newbusiness@zipperthread.com
Subject
Re: Onboarding + 6 emails, ES (LatAm) + JA
  • Spanish, LatAm neutral1$2,680
  • Japanese2$3,270
  • Words, as we counted them35,412
  • Glossary delivered410 business days
  • Valid for30 days
  1. One figure per language, not per word. It moves only if the source file does.
  2. $2,680 plus 22%: a second review pass, and a meeting about katakana.
  3. Counted from your file, excluding {variables} and markup. If your count differs, the reply says why.
  4. From the 50% deposit. The other 50% is invoiced when the glossary lands.

attach, if you have them

  • The string export, in whatever format it already is
  • Staging login, or a folder of screenshots named by screen
  • Any existing glossary, including the messy spreadsheet
  • The name of whoever decides what a “workspace” is called

Hours, translated

our hours, in the cities your users wake up in

Mon–Thu 11am–7pm and Fri to 2pm, New York time. Here is the same window where the Spanish, Portuguese and Japanese will actually be read.

  • tokyo sends at 6pmIt arrives here at 5am and is opened at 11. The reply is waiting when Tokyo’s next workday starts.
  • fridays stop at 2pmThat is 3am Saturday in Tokyo and 8pm in Madrid. Friday-afternoon scopes are read Monday.
  • the one odd weekMadrid falls back on October 25; New York on November 1. For those seven days the gap is five hours, not six. It is on the studio calendar.
  • mexico city09:00–17:00
  • bogotá10:00–18:00
  • brooklynthe room11:00–19:00
  • são paulo12:00–20:00
  • madrid17:00–01:00
  • tokyo00:00–08:00, next day
Monday to Thursday, local time in each city, as of October 15, 2026. São Paulo is one hour ahead of Brooklyn until November 1, then two.

The room itself

3130 brighton 7th, between the b/q and the boardwalk

Visits are by appointment, Monday to Thursday. Most projects never need one — the work travels by email — but a glossary review goes faster across a table with a printed copy and a pen.

Take the B or Q to Brighton Beach. Walk down Brighton 7th toward the ocean; the studio is on the block before the boardwalk.

Zipper & Thread
3130 Brighton 7th, Brooklyn, NY 11235
Studio hours
Mon–Thu11am–7pm
Frito 2pm
Sat–SunClosed
A studio desk by a window with an open laptop showing strings, a tabbed glossary booklet with pencil notes, a brass zipper pull and a spool of rust thread.
The glossary-review table. Pen provided; opinions about “workspace” are yours.
Walking route to the studio Schematic, not to scale: from the B and Q at Brighton Beach on Brighton Beach Avenue, walk east to Brighton 7th, then south toward the boardwalk. The studio marker sits on Brighton 7th before the boardwalk. BRIGHTON BEACH AVE B · Q BRIGHTON BEACH Elevated station BRIGHTON 6TH BRIGHTON 7TH BRIGHTON 8TH 3130 BRIGHTON 7TH BOARDWALK ATLANTIC OCEAN NOT TO SCALE
Dashed line on the avenue: the elevated B and Q. Dotted line: you, walking.
Get a fixed quote Call